Privacy policy.
Effective Date: 01/04/2024
Hestia PLC ("Hestia," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect, use, and share in the course of our business operations, including through our websites, mobile applications, and other online services (collectively, the "Services"). This Privacy Policy explains how we handle the personal information of our customers, partners, and other individuals ("you" or "your"), consistent with our mission to acquire and build exceptional hospitality brands.
Collection of Personal Information
We collect personal information that you voluntarily provide to us when you use our Services, interact with us, or engage in transactions with us. This information may include:
Contact Information: Your name, email address, phone number, and any other contact information you choose to provide.
Transactional Information: Details of the transactions you carry out through our Services and your billing information.
User Content: Any content you provide through our Services, such as comments, preferences, and feedback.
Technical Information: Information about your device and internet connection, including your IP address, operating system, and browser type, collected through cookies and other tracking technologies.
Use of Personal Information
We use your personal information for the following purposes:
To provide, maintain, and improve our Services.
To manage our relationship with you, including providing customer support and responding to your inquiries.
To conduct research and analysis to understand our market and improve our offerings.
To comply with legal obligations and protect the rights, property, or safety of Hestia, our customers, or others.
Sharing of Personal Information
We may share your personal information with third parties in the following circumstances:
Service Providers: With companies that provide services on our behalf, such as payment processing, data analysis, and customer service.
Legal Requirements: When required by law or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us using the contact information provided.
Security of Personal Information
We take reasonable measures to protect the personal information that we collect from or about you from unauthorised access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us via these means.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.